Banking, Just Like In Person
Connect face-to-face with our experts from anywhere, as if you’re right at your local branch.
Real People, Real Service
Connect face-to-face with real D.L. Evans Bank employees every time, ensuring you always get personal, expert assistance.
Get Account Support
Instantly connect with a Digital Banking Specialist to get answers to your account questions and complete your banking tasks.
Click Call Now to start; just make sure you have a working microphone and camera.
Enter your name and email address, check Agree, and then select Next. You can now test your audio and camera.
If a Digital Banker is available, select Start Video Call to begin your call.
Work with one of our Digital Banking Specialists to accomplish your banking to-do list.
After you are done with your call, please stick around and fill out the quick survey.
Video Banking
Two convinient ways to connect to our Digital Bankers.
When is video banking available?
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Our video banking representatives are available during regular business hours: Monday through Friday from 9:00 a.m. to 5:00 p.m.
Do I need to download any special software or apps?
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No special software is required. You can access video banking through our website using a computer, tablet, or smartphone with a camera and microphone. For the best experience on mobile, we recommend using our mobile app if available.
Is video banking secure?
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Yes, your privacy and security are our top priorities. Our video banking platform uses encrypted connections to protect your personal and financial information during every session. You are also always connected with a D.L. Evans Bank employee, just like if you were stopping by a branch.
What services can I use video banking for?
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Video banking can help you with account inquiries, opening new accounts, loan applications, debit card services, account maintenance, and more. If you’re unsure whether your request can be handled via video banking, just ask when you connect!
How do I access video banking?
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You can access our video banking service through your online banking or mobile app login or by clicking Call Now. Simply click the “Video Banking” button and follow the prompts to connect with a representative during business hours.
We’re Here to Help