Switch Your Accounts In Just 10 Minutes

Keep your old account open and funded until every switch shows as "completed" on your Switch Status page and any outstanding payments have cleared. Closing too early can cause a missed payment or a returned deposit. Once everything has moved across and your final transactions have settled, you're safe to close it.

You'll need your SwitchTRACK code, which your branch provides when you open your D.L. Evans Bank account, plus the account details for the payments and deposits you want to move. If you don't have your code, contact your local branch and we'll get you set up.

You can change two things: direct deposits and automatic payments. Direct deposits include your salary, government benefits (like Social Security or disability), and investment dividends. Automatic payments cover utilities, phone and internet bills, insurance premiums, streaming subscriptions, gym memberships, loan payments, and other automatic deductions from your old account.

Yes, ClickSWITCH can be used for more than just new accounts. If you have deposits or payments with another institution or wish to transfer them between your D.L. Evans Bank accounts, request a SwitchTRACK code from your branch.

Your Switch Status page will show you exactly where it stands. If a switch stalls or a biller needs more information, you'll see it there, and your local branch team can help you sort it out. Contact your nearest branch or our support team and we'll pick it up with you.

It only takes about 10 minutes to submit your switches. After submission, each employer or biller handles the update according to their own timeline, usually within 5 to 15 business days. You can track each switch in real time on your Switch Status page, and you'll receive confirmation as soon as each one is completed.

You can log back into ClickSWITCH at any time and submit additional switches. There's no limit, and no need to start over. It's worth checking a few statements from your old account to catch anything that bills quarterly or annually.

Yes. ClickSWITCH uses current encryption standards to gather and store your switch information, and its facilities meet industry standards for handling personal data. Your D.L. Evans Bank account information is protected with the same technology we use across our Online and Mobile banking.

If you haven't activated your code or set a password, the original code should remain valid for up to 90 days. If you've activated it and created a password but can't recall it, you'll require a new code. Please reach out to your branch, and we'll provide one for you.

Your Switch Status page provides information on the current position of each switch request. Below are the key statuses you may encounter:

• Mailed: This status indicates that your request has been sent to your employer or biller and is currently pending their processing.

• Completed: This status means that your employer or biller has confirmed the change, and the payment or deposit is now being directed to your D.L. Evans Bank account.

If a switch remains in the Mailed status for 15 days or longer, it is advisable to reach out directly to the company to verify receipt of your request.