Switch Your Accounts In Just 10 minutes

Keep your old account open and funded until every switch shows as Completed on your Switch Status page and any outstanding payments have cleared. Closing too early can cause a missed payment or a returned deposit. Once everything has moved across and your final transactions have settled, you're safe to close it.

You'll need your SwitchTRACK code, which your branch provides when you open your D.L. Evans Bank account, plus the account details for the payments and deposits you want to move. If you don't have your code, contact your local branch and we'll get you set up.

Two things. Your direct deposits, including payroll, government benefits such as Social Security or disability, and dividend payments from investment accounts. And your automatic payments: utilities, phone and internet, insurance premiums, streaming subscriptions, gym memberships, loan payments, and anything else that draws automatically from your old account.

Yes. Government direct deposits including Social Security and disability payments can be switched through ClickSWITCH, the same way as a payroll deposit. Have your benefit details to hand when you submit the switch.

ClickSWITCH is a fully automated service that moves your direct deposits and automatic payments from your old financial institution to your new D.L. Evans Bank account. You submit your switches in as little as 10 minutes, and ClickSWITCH handles the rest. No calling billers, no paper forms.

Yes. ClickSWITCH isn't only for new accounts. If you have deposits or payments still running through another institution, or you want to move them between your D.L. Evans accounts, ask your branch for a SwitchTRACK code.

Your Switch Status page will show you exactly where it stands. If a switch stalls or a biller needs more information, you'll see it there, and your local branch team can help you sort it out. Contact your nearest branch or our support team and we'll pick it up with you.

Submitting your switches takes as little as 10 minutes. After that, each employer or biller processes the change on their own schedule, which typically takes 5 to 15 business days. Some are faster than others. You can follow every switch in real time on your Switch Status page and you'll see confirmation the moment each one moves across.

No, and that's the point of ClickSWITCH. Once you submit a switch, the service notifies each employer or biller on your behalf. There's nothing for you to print, mail, or phone in.

You can log back into ClickSWITCH at any time and submit additional switches. There's no limit, and no need to start over. It's worth checking a few statements from your old account to catch anything that bills quarterly or annually.

Yes. ClickSWITCH uses current encryption standards to gather and store your switch information, and its facilities meet industry standards for handling personal data. Your D.L. Evans Bank account information is protected with the same technology we use across our online and mobile banking.

No. ClickSWITCH is free for D.L. Evans Bank customers.

If you never activated your code and never set a password, the original code should still work as long as it's within 90 days. If you activated it and set a password but can't remember the password, you'll need a new code. Contact your branch and we'll generate one.

Your code is valid for 90 days. If you don't use it within that window, your branch will need to generate a new one for you.

Your Switch Status page shows where each switch stands. Mailed means the request has gone to your employer or biller and is waiting for them to process it. Completed means they've confirmed the change and the payment or deposit is now going to your D.L. Evans Bank account. If a switch has been sitting at Mailed for 15 days or more, contact that company directly to confirm they received it.